About Us

CSRL (Centre for Social Responsibility and Leadership) is a non-profit social services organisation registered in India, dedicated to empowering underserved communities through education, mentorship, skill development, and holistic support. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or make a donation.

Information We Collect

We may collect the following information when you interact with our website or donate:

• Full name and contact details (email address, phone number)
• Mailing or billing address (when required for donation receipts)
• Payment information processed securely through Razorpay — we do not store your card or bank details on our servers
• PAN details where required under Indian law for issuing 80G tax exemption certificates
• General usage data (pages visited, browser type) via cookies and analytics tools

How We Use Your Information

• To process donations and issue payment confirmations and tax receipts
• To communicate updates about our work, campaigns, and impact reports
• To respond to enquiries and support requests
• To comply with legal and regulatory requirements applicable to non-profit organisations in India
• To improve our website and services based on usage patterns

Payment Processing via Razorpay

All online donations on this website are processed through Razorpay, a PCI-DSS compliant payment gateway. When you make a payment, you are redirected to Razorpay's secure environment. CSRL does not have access to your full card or bank account details at any point. Razorpay's own privacy policy governs how your payment data is handled on their platform. We strongly encourage you to review it at razorpay.com.

Data Sharing

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• With Razorpay solely to complete your payment transaction
• With government authorities if required by law or court order
• With auditors or regulators as part of our statutory compliance obligations as a registered non-profit

Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Data transmitted during payment is encrypted using industry-standard SSL/TLS protocols.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to check this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: